Health Matters (East) Newsletter

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This quarterly newsletter provides information about your TRICARE benefit. This stateside edition contains information specific to beneficiaries living in the East Region. Learn how to find your region.

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Issue 2 | 2026

Two young women wearing graduation caps and gowns smile while holding diplomas

  • Graduating in 2026? Learn how to stay covered with TRICARE Young Adult
    Becoming an adult comes with a lot of new responsibilities—including starting to manage your healthcare. If you’re a young adult who’s about to age out of regular TRICARE coverage from your parent or step-parent, you still have options.
  • Understanding the TRICARE claims process
    When you receive a service, medication, or treatment as part of your TRICARE benefit, filing a claim is the way your provider gets reimbursed for their services. If you pay for services up front, filing a claim is how you get reimbursed. Read more to learn about when you need to file your own claim, how to view claim information, and how you can appealThe action you take if you don’t agree with a decision made about your benefit. a denied claim.
  • How to manage a third-party liability claim with TRICARE
    Recently injured? Whether it was a car accident or a slip on a wet floor, if someone else is at fault, federal law allows TRICARE to seek payment of your medical costs from that third party.
  • How divorce affects your family’s TRICARE benefits
    During a divorce or an annulment, you may be concerned about what will happen to your family’s TRICARE coverage. In general, here’s what will happen to your TRICARE eligibility when your divorce or annulment is final.
  • How does a service, treatment, drug, or device become a TRICARE benefit?
    Have you ever wondered how a service, drug, or treatment becomes a TRICARE benefit? As drugs and technology continue to develop, TRICARE coverage evolves along with them.
  • Choosing or changing your primary care manager
    Choosing and using a primary care manager is essential for beneficiaries with TRICARE Prime coverage. A PCM is the designated provider responsible for managing routine, nonemergency, and specialty careSpecialized medical/surgical diagnosis, treatment, or services a primary care provider isn’t qualified to provide.. Depending on your situation, like enrolling in TRICARE for the first time or moving to a new region, TRICARE East may assign you a PCM.
  • Demystifying the point-of-service option
    Medical bills can feel overwhelming. Unexpected charges can turn what feels like a routine visit into a financial burden. Understanding TRICARE’s point-of-service option can help you avoid a surprising charge. Otherwise, you could be responsible for point-of-service fees in situations where you weren’t expecting charges.

FAQ image

I am moving. What do I need to do?

Moving (for example, PCSing) is a Qualifying Life Event that may require you to change regions. For details on what you need to do when you move, choose your plan from the list below:

Note: If you recently displaced back to the U.S., visit Displaced to learn more.

How do I file an appeal for a denied medical claim?

Follow the instructions on your explanation of benefits or your determination letter for your claim. Then send your appeal to your TRICARE contractor. Visit Appeals Address for a list of addresses. Your appeal must have a postmark within 90-calendar days from the date on your EOB or determination letter. To learn more, visit File a Complaint.

For issues you can't appeal (for example, concerns with the quality of health care you received, complaints about a provider or facility) visit the GrievanceYou can file a grievance when:
- You have a complaint about the quality of care you received,
- A provider or facility behaved inappropriately, or
- You have any other non-appealable issue.
The grievance may be against any member of your health care team. This includes your TRICARE doctor, your contractor, or a subcontractor.
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Keep Defense Enrollment Eligibility Reporting System Information Updated

Is your eligibility and enrollment information correct? You should check your DEERS information regularly and ensure it’s up-to-date.  If anything changes—like your address, telephone number, or family details—take a few minutes to update your profile. This helps make your medical care go more smoothly.

Military personnel systems enter active duty service members into DEERS on enlistment or commissioning. ADSM enrollment is automatic; however, sponsors must register TRICARE-eligible family members into the system. You should also make updates when you have a TRICARE Qualifying Life Event. This includes things like a move, retirement, marriage, or a divorce. It can also be the death of a covered TRICARE-eligible family member, having or adopting a child, or enrolling in Medicare. 

Learn more about updating your personal information with TRICARE.

 

Last Updated 5/13/2026