Our contractor partners help deliver the TRICARE benefit to our beneficiaries around the world.
The regional contractors provide health care services and support beyond what's available at military hospitals and clinics for all health plan options except TRICARE For Life (in the U.S. and U.S. Territories) and the US Family Health Plan.
In each region, they manage:
- Provider networks
- Toll-free customer service call centers
- Enrollment, referrals, authorization and claims processing
- Beneficiary and provider education
West RegionAlaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excludes Rock Island arsenal area), Kansas, Minnesota, Missouri (except St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (southwestern corner including El Paso), Utah, Washington and Wyoming. Contractor
Health Net Federal Services, LLC
East RegionUnder the new regional contracts, the East Region is a merger of the North and South Regions and includes: Alabama, Arkansas, Connecticut, Delaware, the District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa (Rock Island area), Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri (St. Louis area), New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas (excluding El Paso area), Vermont, Virginia, West Virginia, and Wisconsin. Contractor
Humana Military, a division of Humana Government Business
International SOS Government Services, Inc.
Country-Specific Toll-free Numbers
The regional contractors don't provide assistance for pharmacy, dental, TRICARE For Life (in the U.S. and U.S. Territories) or the US Family Health Plan.