Military Health System Customer Service Community Directory
Your health is our mission. We strive to provide you with excellent customer service. For TRICARE-related questions or issues, please call your TRICARE contractor first.
TRICARE Contractor | Phone Number |
---|---|
TRICARE East (Humana Military) | 1-800-444-5445 |
TRICARE West (Health Net) | 1-844-866-9378 |
TRICARE Overseas (International SOS) | Country specific phone numbers |
TRICARE For Life (WPS-Military and Veterans Health) |
1-866-773-0404 TDD: 1-866-773-0405 |
TRICARE Pharmacy Program (Express Scripts, Inc.) |
Stateside: 1-877-363-1303 Overseas: 1-866-275-4732 (where toll-free service is available) Country specific phone numbers Deployment Prescription Program: 1-855-215-4488 |
Note: Don’t know what region you’re in? Check out our "How do I know what region I’m in?" FAQ. |
Use the Military Health System Customer Service Community Directory to find a:
- Patient Advocate: Patient advocates help you with problems or concerns at your local military hospital or clinic.
- Beneficiary Counseling and Assistance Coordinator (BCAC): BCACs educate and help you with TRICARE-related inquiries. Contact a BCAC after you have tried to resolve your issue with your TRICARE contractor.
- Debt Collection Assistance Officer (DCAO): DCAOs help with resolving debt collections due to unpaid TRICARE claims. The debt must be in collections or listed on your credit report. Contact a DCAO after you have tried to resolve your issue with your TRICARE contractor.
Note: If your location doesn’t have a BCAC/DCAO, you may get help from the closest one to you.
Search Tips
When using Search by Location:
- Select the country or state(s) where you are looking for help.
- The default search includes both benefits and debt collections help.
- The results first list customer service staff for the country or state you selected (if available). Additional staff for the same region(s) show below those results.
- Enter part or all of the base/post, clinic/hospital, or customer service staff name in the field. Possible search options will appear as you type.
- To search for a phrase, enter the words in order (e.g. army health clinic).
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This directory may change. If you're a member of the customer service community, you can
add or update your information.
Last Updated 6/13/2024