Military Health System Customer Service Community Directory

Your health is our mission. We strive to provide you with excellent customer service. For TRICARE-related questions or issues, please call your TRICARE contractor first.

TRICARE Contractor Phone Number
TRICARE East (Humana Military) 1-800-444-5445
TRICARE West (Health Net) 1-844-866-9378
TRICARE Overseas (International SOS) Country specific phone numbers
TRICARE For Life (WPS-Military and Veterans Health)

1-866-773-0404

TDD: 1-866-773-0405
TRICARE Pharmacy Program (Express Scripts, Inc.)

Stateside: 1-877-363-1303

Overseas: 1-866-275-4732 (where toll-free service is available)

Country specific phone numbers

Deployment Prescription Program: 1-855-215-4488  
Note: Don’t know what region you’re in? Check out our "How do I know what region I’m in?" FAQ.

Use the Military Health System Customer Service Community Directory to find a:

  • Patient Advocate: Patient advocates help you with problems or concerns at your local military hospital or clinic.
  • Beneficiary Counseling and Assistance Coordinator (BCAC): BCACs educate and help you with TRICARE-related inquiries. Contact a BCAC after you have tried to resolve your issue with your TRICARE contractor.
  • Debt Collection Assistance Officer (DCAO): DCAOs help with resolving debt collections due to unpaid TRICARE claims. The debt must be in collections or listed on your credit report. Contact a DCAO after you have tried to resolve your issue with your TRICARE contractor.

Note: If your location doesn’t have a BCAC/DCAO, you may get help from the closest one to you.

Search Tips When using Search by Location:
  • Select the country or state(s) where you are looking for help.
  • The default search includes both benefits and debt collections help.
  • The results first list customer service staff for the country or state you selected (if available). Additional staff for the same region(s) show below those results.
When using Search by Keyword:
  • Enter part or all of the base/post, clinic/hospital, or customer service staff name in the field. Possible search options will appear as you type.
  • To search for a phrase, enter the words in order (e.g. army health clinic).

Search by Location

or

Search by Keyword

This directory may change. If you're a member of the customer service community, you can add or update your information.

Last Updated 6/13/2024