Technical Help

Having problems logging into a partner website? Find the right technical help contacts below.

Medical and General

TRICARE West Region (TriWest Healthcare Alliance)

General Questions: 888-TRIWEST (874-9378)

 
TRICARE East Region (Humana Military)

800-444-5445 

TRICARE Overseas Region (International SOS)

General Questions: Find your country-specific phone number.

Grievances, Complaints, and Compliments: TOPGlobalQualityAssu@internationalsos.com

TRICARE Overseas Beneficiary FAQs

DMDC/DEERS and milConnect

Website Support: 800-368-3665

Benefits Support: 800-538-9552

DMDC/DEERS FAQs

Starting May 21, 2025, myAuth will begin replacing DS Logon for milConnect access. Learn More About the myAuth Transition.

myAuth

MHS GENESIS

800-600-9332 or DSN 312-421-3000

 

Dental and Pharmacy

TRICARE Dental Program (United Concordia)

Toll-Free: 844-653-4061

TDD/TTY: 711

Toll-Free: +1-844-653-4060

Active Duty Dental Program (United Concordia) 

CONUS: 866-984-2337

OCONUS: +1-844-653-4058

addpcs@ucci.com

United Concordia ADDP Website

TRICARE Pharmacy Program (Express Scripts)

Beneficiary Technical Assistance: 877-363-1303

Website Technical Assistance: 800-711-5672

DOD.customer.relations@express-scripts.com

Express Scripts FAQs

 

Claims

TRICARE For Life Claims (WPS Military and Veterans Health) Call 866-773-0404 Monday through Friday, 8 a.m. to 11 p.m. ET (TDD: 866-773-0405)

TFL Login Assistance

TFL Claims FAQs
East and West Region Claims

East Web Help Desk: 800-444-5445

West Web Help Desk: 888-TRIWEST (874-9378)

Last Updated 5/11/2026