Virtual Health: Care From Anywhere

TRICARE virtual health lets you see a doctor, nurse, or mental health professional without leaving home. You can use secure video calls, phone appointments, or other technology to get care. Virtual health covers many services, including:

  • Office visits
  • Mental healthcare
  • Services for end-stage renal disease

Do I need a ? All referral requirements for virtual health visits are the same as for in-person care.

  • Referral requirements depend on your plan (for example, TRICARE Prime, TRICARE Select).
  • Active duty service members need a referral for all virtual health visits.

What are my costs? Costs for virtual health visits are the same as for in-person care. Your costs depend on who you are (for example, active duty family member, retiree), and your TRICARE plan. Visit TRICARE Costs to see your costs.

Using Virtual Health Services

If you live in the East Region or West Region

East Region:

West Region:

If you have TRICARE For Life

Do you have TRICARE For Life?

  • Medicare covers certain virtual health visits, but coverage depends on where you live and the type of care you need.
  • For virtual health services that Medicare doesn’t cover but TRICARE covers, TRICARE is the first payer. You’ll have to pay the TRICARE deductible and a cost-share. 

If you live overseas

  • Find an overseas virtual health provider
  • The country where you live must allow virtual health visits. Your provider must be licensed to practice where you live. U.S.-based providers aren’t eligible to provide virtual health visits overseas. 

Contact your TOP Regional Call Center to see if you need a referral and to find a provider who offers virtual visits.

Other Virtual Health Resources

MHS GENESIS Patient Portal

The MHS GENESIS Patient Portal is your virtual military health hub. View your Military Health System medical and dental records 24/7 and interact with your military healthcare team through secure messaging. Log in to the MHS GENESIS Patient Portal.

Global Nurse Advice Line

The Global Nurse Advice Line connects you to a registered nurse. Help is available 24/7 by phone, web chat, and video chat.

You can get healthcare advice, help finding an emergency care or urgent care facility, and more. In some cases, you may be able to get virtual urgent care through the Global Nurse Advice Line.

Last Updated 9/8/2026