Disaster Information

When the government issues a state of emergency, TRICARE may allow different processes than usual for your medical care. This might include:
  • Early prescription refills—visit Express Scripts Weather Notices for the latest alerts.
  • Blanket waivers for referrals and authorizations
  • Other emergency benefits

Emergency Prescription Refills 

To get an emergency refill, take your prescription bottle to any TRICARE retail network pharmacy. To find a network pharmacy:

If you can, visit the pharmacy where you originally filled the prescription.

  • If you use a retail chain, you can fill your prescription at another store in that chain.
  • If your provider is able, he or she may call in a new prescription to any network pharmacy.
  • You can ask for help at another pharmacy. But it's at that pharmacy's discretion to help you.

Primary Care Manager Referral Waivers

  • If you're displaced during a disaster, you might not be able to get to your primary care manager if you need a referral for care.
  • If a referral waiver is in place, you may not have to get a referral from your PCM to see a TRICARE-authorized provider. The disaster alert will include which areas are in the waiver and other instructions.

Preparing for a Natural Disaster

Plan a safe evacuation route and identify a safe shelter space. If you’re evacuating, take these items with you in waterproof containers:

  • Uniformed Services ID card
  • Medicare card
  • Other health insurance card (if you have OHI)
  • Driver’s license
  • Social Security card
  • Checkbook, credit card, cash
  • Prescription containers (preferred) or a list of medications with names, doses, and frequencies
  • Important phone numbers
  • Any important medical or military information and documents
  • Immunization records
  • First aid kit

Here are a few items to think about after a crisis. These will help to make sure your healthcare needs are met.

  • Check your ID card: You must have a valid Uniformed Services ID card to get care or have prescriptions filled. If you lost your ID card, visit the nearest ID card office to get a new ID card.
  • File claims: If you paid out of pocket for care during a time of crisis, you may need to file your own healthcare claims with TRICARE for reimbursement.
  • Keep copies of your medical records: Keep any personal copies of your and your family’s medical records from any care you received during a crisis. This helps any new providers understand your healthcare needs.
  • Transfer your enrollment if you move: If you move after an evacuation, you should update your address in the Defense Enrollment Eligibility Reporting System and find a new provider if needed. You have 90 days from the date of your address to change your health plan if needed.
  • Follow appropriate referral and authorization procedures: After a primary care manager referral waiver ends, you must follow the usual referral and authorization rules for your TRICARE plan.

Last Updated 8/24/2026