Learn about what TRICARE plan is right
for you and your family.
Care Companion
Care Companion is an interactive chat tool that helps your care team better manage your unique needs between medical appointments. Think of it like a personalized digital companion. Health care experts designed the automated responses to ensure you get the right care at the right time.
Want to know more? Here’s how it works:
Care Companion is currently available for patients managing type 2 diabetes, hypertension, postpartum care for new mothers, and lifestyle management.
Once you agree to participate, you’ll receive a link to chat via email and/or SMS text message — whichever you prefer. Simply click on the link to start a secure chat from any computer, tablet, or smartphone that can open a web link.
Ask questions and receive answers tailored to your unique health needs.
MyMilitaryHealthCareCompanion Patient FAQs
CareCompanionisaninteractiveandsecurepersonalizedchattoolthatgivesyou relevant and meaningful information for your unique health concerns. Care Companion is one way you can better manage your health between medical appointments.
No.CareCompanionisanautomatedchattooldesignedbyhealthcareexperts to provide responses based on information entered by you.
No.UsingCareCompanionisoptionalanddoesnotreplacetheopportunityforyouto speak directly with your care team. Care Companion can help you better manage your health between medical appointments.
Patients are enrolled in specific Care Companion programs based on certain health criteria. If you are enrolled, you will receive an email invitation with a link to begin your Care Companion chat. Simplyclickonthelinktostartasecure,personalizedchat.
OnceyouareenrolledinCareCompanion and receive your email invitation,youcanimmediatelybegintousethe program by following the link in the email.
No.CareCompanionwillworkwithanywebbrowser.Chatsareaccessibleonany computer, tablet, or smartphone that can open a web link.
Yes.Youcancalltheappointmentlineoryourlocalmilitaryhospital or clinicto schedule a phone appointment with your health care team.
Care Companion gives you the flexibility to manage your health condition or get answerstoquestionsatatimeandplacethatisconvenientandcomfortableforyou. Care Companion can help you manage your health concerns and provide personalized information in between medical appointments.
Care Companion is currently available for patients managing type 2 diabetes or hypertension,aswellaspostpartumcarefornewmothersandlifestylemanagement. Other programs to help manage chronic conditions and health concerns will become available in the coming months.
The Diabetes Type 2 Program is for adults who want to improve how they manage theirtype2diabetes.Personalizedchatshelpwithself-monitoring,includingtracking your blood sugar results and reminding you to take the medications prescribed by your doctor.
The Hypertension Program is for adults who want to manage their high blood pressureathome.Personalized chats help with self-monitoring, includingtracking yourbloodpressureandremindingyoutotakethemedicationsprescribedbyyour doctor.
ThePostpartumCareProgramisforadultwomenwhowantsupportduringthe12 weeksafterhavingababy.Personalizedchatshelptomonitorbloodpressureand offer breastfeeding support, as well as other recovery and care issues that new moms experience.
TheLifestyleManagementProgramisforadultswhowanttomanagetheirhealth and wellness. Personalized chats help with lifestyle changes including exercise, nutrition, routine screenings, and weight management.
No. Currently programs are only available in English.
Youcanshareyourfeedbackwithyourcareteam,orprovidefeedbackdirectlytothe My Military Health Help Desk at 844-DIAL-MMH / 844-342-5664 or email DHAsupport.mymilitary@health.mil
No. Currently CareCompanionchatsare not capturedinyourelectronichealthrecord.
If you are enrolled in a Care Companion program you can continue using the program regardless of whether you transfer to a different health care team.
Care Companion does not replace the relationship you have with your health care team. Care Companion can help you bettermanageyourhealthbetweenmedicalappointments.You shouldcontinuetomeetwithyourhealthcareteamtomanageyourhealthconcerns, when appropriate.
