An official website of the United States government
Official websites use .mil
A .mil website belongs to an official U.S.
Department of Defense organization.
Secure .mil websites use HTTPS A
lock (
) or https:// means you’ve safely connected to
the .mil website. Share sensitive information only on official,
secure websites.
You are leaving tricare.mil
The appearance of hyperlinks does not constitute endorsement by the Department of Defense of non-U.S. Government sites or the information, products, or services contained therein. Although the Defense Health Agency may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Such links are provided consistent with the stated purpose of this website.
As of April 1, 2025, the TRICARE Online Patient Portal, or TOL Patient Portal, is no longer available.
The Department of Defense’s new electronic health record—MHS GENESIS—replaced the TOL Patient Portal. As part of the transition, the DOD decommissioned the TOL Patient Portal.
The Department of Defense’s new electronic health record—MHS GENESIS—replaced the TRICARE Online Patient Portal. As part of the transition, the DOD decommissioned the TOL Patient Portal on April 1, 2025.
To request a copy of paper-based and electronic health records kept in legacy systems like the TOL Patient Portal, you’ll need to submit a Request Pertaining to Military Records (SF 180) to the applicable organization as identified on the form. Requests can also be made in person to your last home military hospital or clinic.
The MHS GENESIS Patient Portal replaced the TOL Patient Portal. The MHS GENESIS Patient Portal allows you to access your EHR 24/7. You can also book and cancel appointments, request prescription refills and renewals, see clinical notes and certain test results, and exchange secure messages with your military healthcare team.The change from TOL to MHS GENESIS eliminates the need to maintain two systems and streamlines EHR management.
No. At the time of decommissioning, your legacy electronic health records from TOL didn't automatically transfer to MHS GENESIS.
Your records still exist within the Military Health System. Your provider will have access to view your electronic health records for use in providing care.
To request copies of your military health records, you can:
You can view all your records that were generated while your military hospital or clinic was using MHS GENESIS in the MHS GENESIS Patient Portal. Records that reflect a time when your military hospital or clinic was using TOL are no longer viewable online, since the TOL Patient Portal was decommissioned April 1, 2025. You can request your legacy paper-based and electronic health records in person at your last home military hospital or clinic.
