Health Matters (East) Newsletter
This quarterly newsletter provides information about your TRICARE benefit. This stateside edition contains information specific to beneficiaries living in the East Region. Check the map to find your region.
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Issue 3 | 2025
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Unlock Your Health: Learn When To Get Different Types of Care
When a health issue comes up, knowing where to go for care can make a big difference. Whether it’s an accident or an illness, TRICARE covers a range of health care services—but the type of care you need determines where you should go. -
New to TRICARE? Here's How To Get Started With Your Benefit
Have you recently enlisted in or received a commission to a uniformed service? Or, have you just married a uniformed service member? If you’re new to TRICARE, you may have some questions about how to enroll in a plan, get care, and learn more about your coverage. So, what exactly is TRICARE? -
Explore Available Counseling and Mental Health Services
Are you a service member, family member, or survivor? Your TRICARE benefit covers a variety of mental health services. But did you know there are other counseling services available to you? -
TRICARE Logins: Know How To Access Portals and Manage Your Benefit
Whether you need to make an appointment, check a claim, or download forms, knowing where to log in can make using your TRICARE benefits easier. Today’s Military Health System relies on multiple online platforms—each with a specific purpose. Understanding them, and how they’re evolving, can help you make the most of your health coverage. -
Unlock Your Health: Check Your TRICARE Information in DEERS Today
When was the last time you looked to see if your information in the Defense Enrollment Eligibility Reporting System(DEERS) A database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as directed by the DoD, and their family members. You need to register in DEERS to get TRICARE. is up to date? If it’s been a while, it’s extremely important to take time and log in to DEERS to review or update your information. -
How Can Telemedicine Help Me?
Our telemedicine options give you another health care choice. You can see providers in the privacy of your own home at a time that works for you. Start by choosing from our existing network providers or the options below. Referrals are required for active duty service members. Effective as of Jan. 1, 2025. -
TRICARE East Payment Options
TRICARE East offers multiple options to pay your premiums, depending on your plan. You may pay with a debit or credit card, via allotments from your retirement pay, or electronic fund transfers from your bank account.
I need a loss of health care coverage letter to apply for commercial health insurance coverage. How do I get a letter from TRICARE?
Contact your local Beneficiary Counseling and Assistance Coordinator. They can issue you a letter if your future coverage end date is within 6 months or if your coverage end date was in the last 6 years.
It depends on where you got care.
If you got care from a military hospital or clinic, request archived health records from the facility where you got care.
If you got care from a civilian provider, you must request a copy from the civilian provider.
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TRICARE East Beneficiaries: Request New Provider on Eligible Referrals
We’re excited to introduce a new feature in Beneficiary Self-Service! You’re now able to change the provider on an approved referral through your self-service account. If an approved referral meets the requirements for change, you can choose to “Request New Provider.” This feature is unavailable for active duty service members.
Note: Don’t submit payment information via secure mail or chat functions in beneficiary self-service. Only submit payment information online, via mail, or fax.
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Last Updated 9/18/2025
