Technical Help

Having problems logging into a partner website? Find the right technical help contacts below.

Medical and General

Health Net Federal Services (West)

1-800-477-8227 (DS Logon support)

1-800-440-3114 (Providers/Government Staff/Beneficiaries not using DS Logon)

1-844-866-WEST (9378) (General Questions)

Maintenance Schedule

Humana Military (East) 1-800-444-5445

Phone Shortcuts 
International SOS (Overseas) Your number depends on your location:

Grievances, Complaints, and Compliments:

DMDC/DEERS/Milconnect 1-800-477-8227 (Technical Support)

1-800-538-9552 (Benefits Support)

 TOL (TRICARE Online) Your number depends on your location:
  • United States 1-800-600-9332
  • Belgium 0800-72115
  • Germany 0800-1011129
  • Greece 00800-12-5629
  • Guam 1-866-637-8725
  • Italy 0800-782407
  • Japan 00531-1-20743
  • Korea (U.S. Army) 550-6474
  • Korea (All Other) 00798-14-800-5242
  • Netherlands 0800-0228847
  • Panama 001-800-507-1669
  • Portugal 800-8-12305
  • Spain 900-951895
  • Turkey 00-800-151-1005
  • United Kingdom 08-005871786
Online Support Request


Dental and Pharmacy

TRICARE Retiree Dental Program (Ended December 31, 2018) 1-888-838-8737 (Customer Service, 24 hours automated)

United Concordia (TRICARE Dental Program) CONUS Toll Free: 844-653-4061
OCONUS Toll Free: 844-653-4060
United Concordia TDD/TTY service for the hearing impaired: 711
United Concordia (Active Duty Dental Program)  1-888-286-8454

Express-Scripts (Pharmacy) 1-877-363-1303 (Beneficiary Technical Assistance)

1-800-711-5672 (Website Technical Assistance)



Wisconsin Physician's Service (TRICARE For Life Claims) 1-866-773-0404
Monday through Friday 7 a.m. to 10 p.m. CST

1-866-773-0405 (TDD)

Login Assistance

East and West RegionClick to closeAlaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excludes Rock Island arsenal area), Kansas, Minnesota, Missouri (except St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (southwestern corner including El Paso), Utah, Washington and Wyoming. 

1-800-444-5445 (East Web Help Desk)

1-800-440-3114 (West Web Help Desk)

1-800-259-0264 (West EDI Provider Help Desk)

Last Updated 2/6/2019