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Facility Information

Naval Medical Center Portsmouth TRICARE Prime Clinic Chesapeake
1400 Crossways Blvd.
Chesapeake, Virginia 23320

Defense Health Network: Atlantic

Main Phone: 757-953-6366

Hours of Operation:

  • Monday - Sunday: 7 a.m. - 4 p.m.
  • Martin Luther King, Jr. Day, Presidents Day, Columbus Day, Veterans Day: 7 a.m. - 4 p.m.
  • New Years Day, Memorial Day, Independence Day, Labor Day: 9 a.m. - 4 p.m.
  • Christmas Day: Closed

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Specialties

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Pharmacy

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Additional Information

Refill Line: 757-936-6524

Refills Toll-free: 866-285-1008

Customer Service

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Role: Debt Collection Assistance Officer, Beneficiary Counseling and Assistance Coordinator (includes Family Support Staff, Health Benefits Advisor, and any other customer service role that isn’t a DCAO or Patient Advocate)

Point of Contact: Ms. King

Phone: 757-953-6382

Office Hours: Monday-Friday 7:30 a.m. to 4:00 p.m.

Last Updated 9/23/2025