TRICARE covers the use of secure video conferencing to provide medically necessaryTo be medically necessary means it is appropriate, reasonable, and adequate for your condition. services. You connect securely with a provider using a computer or smartphone. This includes for certain:

  • Office visits
  • Preventive health screenings
  • Telemental health services (individual psychotherapy, psychiatric diagnostic interviews and exams, and medication management)
  • Services for End Stage Renal Disease 

Using Telemedicine Services

Depending on your TRICARE plan, you may first need an authorization or referral. Contact your regional contractor. Active duty service members need a referral for telemental health care.

TRICARE recently revised its policy on telemedicine services. These changes are temporary during the national health emergency due to the pandemic. TRICARE will now:

  • Cover audio-only telemedicine visits.
  • Waive cost-shares and copayments for all covered telemedicine services. These services must be from a military provider or TRICARE network provider.
  • Allow more providers to offer telemedicine services. Some providers may not offer this service, so be sure to ask.
    • If you're overseas, the country where you live must allow telemedicine. The provider also must be licensed to practice where you live. Contact your TOP Regional Call Center for more information, including provider eligibility.

From March 31, 2020 to May 31, 2020, TRICARE will cover telehealth support for applied behavior analysis (ABA) parent or caregiver guidance services under the Autism Care Demonstration


This list of covered services is not all inclusive. TRICARE covers services that are medically necessary and considered proven. There are special rules or limits on certain services, and some services are excluded.

Last Updated 6/18/2020