Getting Care When Traveling

You're covered while traveling on business, vacation or when moving.

  • You should get all routine care before you travel.
  • It may not be authorized after you leave for your trip.

Your rules for getting care depend on your plan and travel destination. Select your plan from the list below to learn more:

Need Health Care Advice?

Emergency Care

  • Call 911 or go to the nearest emergency room.
  • Air evacuation is only covered when medically necessaryTo be medically necessary means it is appropriate, reasonable, and adequate for your condition. to the closest safe location.
  • You may need to pay up front and file a claim for reimbursement.
  • Keep all receipts and file claims in the region where you live, not where you get the care.
  • If enrolled in a Prime option, call your primary care manager or regional contractor within 24 hours or the next business day.
Enrolled in the US Family Health Plan?

Call Customer Service at 1-800-748-7347 if you need care when traveling, and save all your healthcare receipts.

Looking for information about the Prime Travel Benefit?

If you're referred for specialty careSpecialized medical/surgical diagnosis, treatment, or services a primary care provider isn’t qualified to provide. more than 100 miles from your primary care manager, you may qualify to have your travel expensesAmounts you pay when traveling to and from your appointment.  This includes mileage, meals, tolls, parking, lodging, local transportation, and tickets for public transportation. reimbursed. >>Learn More

Last Updated 2/6/2024