Virtual Health Services Make Health Care Accessible to Everyone (West Region)

Did you know that TRICARE’s virtual health services can connect with your provider via video, phone, or live chat from the comfort of your home? Virtual visits can help if you live in areas with limited providers, have mobility issues, or face a busy day.

Virtual health services allow you to:

• Save time by avoiding long drives
• See providers who are far away
• Manage chronic conditions
• Seek specialized care
• Fit appointments into your busy schedule

Finding a West Region Virtual Provider Is Easy

The West Region offers many virtual health options for you. TRICARE covers:

• Office visits
• Preventive health screenings
• Virtual mental health services
• Services for end-stage renal disease
• Access to the Military Health System Nurse Advice Line by phone, web chat, and video chat

Virtual health offers access to:

• Primary care
• Urgent care
• Mental health
• Psychiatry
• Specialty services

To see if your current provider offers virtual health services, visit the 2025 West Region Provider Directory. Enter your location and TRICARE plan. Then select “View More Shortcuts” and “Find Telemedicine Services.”

Check First To See if a Referral or Pre-authorization Is Required

Active duty service members need a referral for virtual health visits. Family members must follow virtual health requirements and exclusions.