Changes
New TRICARE contracts (T-5) start on Jan. 1, 2025. This change only affects those living in the United States.
General Questions
- If you’re an active duty family member and pleased with your current health plan, you don’t need to take any action, and you’ll remain enrolled in your existing health plan.
- East Region. If you’re a retiree, retiree family member or enrolled in a premium plan (TRICARE Young Adult, TRICARE Reserve Select, TRICARE Retired Reserve) in the East Region, and pleased with your current health plan, you don’t need to take any action.
- West Region. If you’re a retiree, retiree family member, or enrolled in a premium plan in the West Region, and pleased with your current health plan, you don’t need to re-enroll, BUT you will need to update your payment methods if you pay by recurring credit or debit charges or by electronic fund transfer. More details on that process are available further below under “Payment Information.”
On Jan. 1, 2025, six states that are currently in the East Region will move to the West Region. These states are:
- Arkansas
- Illinois
- Louisiana
- Oklahoma
- Texas
- Wisconsin
Payment Information
This only applies to military retirees and retired family members, or individuals paying premiums under TRICARE Reserve Select, TRICARE Retired Reserve, or TRICARE Young Adult. These beneficiaries pay a premium or enrollment fee – and MUST ensure payment information is updated to maintain TRICARE benefits.
- If you currently pay your enrollment fee by direct allotment from your retirement pay, you don’t need to do anything. Those transactions will automatically transfer to TriWest.
- If you currently pay enrollment fees by recurring credit or debit card or electronic funds transfer from your bank, you need to update your payment authorization with TriWest. Payments with the current contractor end Dec. 31, 2024. TriWest won’t charge your payment until Jan. 1, 2025.
To update your credit or debit card of EFT authorization, visit https://tricare.mil/About/Regions/West-Region to find links to the following automatic payment options:
- Option 1: Set up automatic payments securely online. Select New User? Sign up now under the blue Sign in button, verify your email address, and complete the secure forms.
- Option 2: Download the Automatic Monthly TRICARE Payment Set Up Request form. Complete the form and mail it to the address on page 2.
Beneficiary Web Enrollment
No, beneficiaries will not be able to make TRICARE plan changes on the BWE portal in milConnect from Oct. 25—Dec. 31, 2024.
To elect to make open season changes, you have two options:
- Call your regional contractor:
- East Region: Humana Military, 800-444-4554
- West Region (including the six states moving to West Region): TriWest, for open season changes only starting Nov. 11)
- Download the TRICARE Select Enrollment, Disenrollment, and Change Form (DD3043) and fax or mail the completed form to your regional contractor.
Continuity of Care
Last Updated 10/15/2024