How do I check the status of my referral or authorization?

 

Sign in to your contractor’s website:

 

• East RegionAlabama, Arkansas, Connecticut, Delaware, the District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa (Rock Island area), Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri (St. Louis area), New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas (excluding El Paso area), Vermont, Virginia, West Virginia, and Wisconsin.: Humana Military
• West RegionAlaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excludes Rock Island arsenal area), Kansas, Minnesota, Missouri (except St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (southwestern corner including El Paso), Utah, Washington and Wyoming.: Health Net

If you’re not registered for secure services, you'll have to create an account.

If enrolled overseas, call the Overseas Call Center.

Note: A referral or authorization isn't proof of eligibility or a guarantee of benefits.

Contact Information
East Region Contractor (Humana Military)
1-800-444-5445
https://www.humanamilitary.com/

West Region Contractor (Health Net Federal Services, LLC)
1-844-866-9378
https://tricare-west.com/

TRICARE Overseas (including U.S. Territories) International SOS (Overseas Contractor)
Country-Specific Toll-Free Numbers
https://www.tricare-overseas.com/