Is there another way to reach a TRICARE contractor other than over the phone?
Yes. See the table below for other options.
| TRICARE Contractor | Contact Method |
|
TRICARE East
|
Send a secure message. You must have an account to use this option. |
|
TRICARE West
|
Send a secure message. You must have an account to use this option. |
|
TRICARE Overseas
|
Send a secure message. You must register with International SOS or have a DS Logon to use this option. Use the MyCare Overseas™ Beneficiary Mobile App for 24/7 assistance. |
|
TRICARE For Life
|
Send a secure message. You must have an account to use this option. |
|
TRICARE Prime Demo
|
Send a secure message. You must have an account to use this option. |
|
Active Duty Dental Program
|
Email for customer service: addpdcf@ucci.com Email for questions about authorizations or appeals: addpcm@ucci.com Online contact form |
|
TRICARE Dental Program
|
Online form submission |
|
TRICARE Pharmacy Program
|
Email: DOD.customer.relations@express-scripts.com |
Last Updated 10/23/2025