Reporting other health insurance (West Region)

If you have any health insurance other than TRICARE, it’s called other health insurance. OHI can be through your employer or a private insurance program. It’s important to keep your OHI updated.

Please don’t report OHI if you don’t have any and TRICARE is your primary health coverage.

TRICARE pays before:

• Medicaid
• TRICARE supplements
• State victims of crime compensation programs
• Other federal government programs identified by the Director of the Defense Health Agency (for example, Indian Health Service)

Keep your information updated

• If TRICARE gets your claim before your OHI processes it, TRICARE will deny it.
• If your other plan doesn’t cover the particular service at all and you think TRICARE might cover it, file a claim with TRICARE.
• If TRICARE pays first and then discovers you had OHI, TRICARE will take back any payments made. Your OHI always pays first.

Keep your doctor and the TRICARE West Region updated on OHI. They can coordinate your benefits and ensure your claims are paid quickly.

Update Your OHI

Report on your OHI in one of these ways:

• Log in to the West Region beneficiary portal and choose “Other Health Insurance” under Manage My Care.
• Fill out the OHI questionnaire in Forms.
• Mail it to:
  TriWest T-5 West Region
  P.O. Box 202168
  Florence, SC 29502
• Fax it to 877-989-0060.

To learn more, visit Using Other Health Insurance.