Bread Crumbs

New Stateside Regions and Contractors

New TRICARE Stateside Regions

Currently, there are three TRICARE regions in the U.S. - North, South and West. On January 1, 2018, these three regions will become two:

  • TRICARE North and TRICARE South will combine to form TRICARE East. 
  • TRICARE West will remain unchanged.TRICARE Region map depicting changes from 3 to 2

TRICARE West TRICARE East
Includes Alaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excluding the Rock Island Arsenal area), Kansas, Minnesota, Missouri (excluding the St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (the southwestern corner only, including El Paso), Utah, Washington and Wyoming Includes Alabama, Arkansas, Connecticut, Delaware, the District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa (Rock Island Arsenal area only), Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri (St. Louis area only), New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas (excluding the El Paso area), Vermont, Virginia, West Virginia and Wisconsin

New TRICARE Regional Contractors

Starting January 1, 2018, there will be new regional contractors for the new East and West regions.

Your TRICARE benefit is the same regardless of where you live, but there are different customer service contacts for each region. Each region is administered by a contractor to provide you with health care. 

Region New Regional Contractor (Beginning Jan. 1, 2018)
East Humana Military
West Health Net Federal Services

Your new regional contractor will contact you in the fall. Your regional contractor is your main resource for customer service, claims processing, and prior authorization for certain health care services. We have added improvements in the delivery, quality, and cost of your health care from previous contracts.

Will I be able to keep my doctors and other health care providers?

It depends. If you have:

  • A TRICARE Prime plan and your regional contractor is changing, it will depend on if your doctor and other health care providers are in the new network.
  • Any other plan, you will be able to see your doctors, as long as they are TRICARE authorized. 

The new network provider directories will be released in November 2017.

Last Updated 10/13/2017

contact Your Contacts
Suggestion Box

Send us your suggestions on information you want to know about the upcoming changes. 

dha.tricare-changes@mail.mil


View More Contacts

Email Updates Email Updates

Get email updates about the new contracts.