Prescription Claims
You can file prescription claims online or by mail.
To file a pharmacy claim online, you'll need to register or log in to your Express Scripts account.
To file a claim online, you'll need:
- Your prescriber information
- An image of your pharmacy receipt
- The pharmacy's phone number where you filled your prescription
To file a claim by mail, download and complete the Patient's Request for Medical Payment form (DD Form 2642).
- In the U.S. and U.S. territories: Send your pharmacy claims within one year of the date of service.
- In all other overseas areas: Send your pharmacy claims within three years of the date of service.
- Send the claim form and the following information for each drug.
- If you have other health insurance, include a copy of your explanation of benefits.
| CAN’T Be Handwritten on the EOB or Pharmacy Receipt | CAN Be Handwritten on the EOB or Pharmacy Receipt |
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Claims Addresses
In the U.S. or a U.S. territory, send your claim to the pharmacy contractor:
Express Scripts
P.O. Box 52132
Phoenix, AZ 85072
In all other overseas areas, send your claim to the claims address for where you filled the prescription.
| Active Duty Claims for All Overseas Areas |
TRICARE Active Duty Claims P.O. Box 7968 Madison, WI 53707-7968 www.tricare-overseas.com |
|---|---|
| Eurasia-Africa Non-Active Duty Claims |
TRICARE Overseas Program P.O. Box 8976 Madison, WI 53708-8976 www.tricare-overseas.com |
| Latin America & Canada Non-Active Duty Claims |
TRICARE Overseas Program P.O. Box 7985 Madison, WI 53707-7985 www.tricare-overseas.com |
| Pacific Non-Active Duty Claims |
TRICARE Overseas Program P.O. Box 7985 Madison, WI 53707-7985 www.tricare-overseas.com |
Last Updated 10/15/2026