Prescription Claims

You can file prescription claims online or by mail.

To file a pharmacy claim online, you'll need to register or log in to your Express Scripts account.

To file a claim online, you'll need:

  • Your prescriber information
  • An image of your pharmacy receipt
  • The pharmacy's phone number where you filled your prescription

To file a claim by mail, download and complete the Patient's Request for Medical Payment form (DD Form 2642).

  • In the U.S. and U.S. territories: Send your pharmacy claims within one year of the date of service.
  • In all other overseas areas: Send your pharmacy claims within three years of the date of service.
  • Send the claim form and the following information for each drug.
  • If you have other health insurance, include a copy of your explanation of benefits.
CAN’T Be Handwritten on the EOB or Pharmacy Receipt CAN Be Handwritten on the EOB or Pharmacy Receipt
  • Date of fill
  • Quantity
  • Pharmacy name
  • What you (the beneficiary) paid
  • Drug name and strength
  • Number of days’ supply
  • Prescription number
  • Pharmacy address
  • Provider's name or DEA number
  • Pharmacist’s signature (for retail pharmacy claims only)
  • Amount paid by the other health plan or the retail price from the pharmacy

Claims Addresses

In the U.S. or a U.S. territory, send your claim to the pharmacy contractor:

Express Scripts
P.O. Box 52132
Phoenix, AZ 85072

In all other overseas areas, send your claim to the claims address for where you filled the prescription.

Active Duty Claims for
All Overseas Areas
TRICARE Active Duty Claims
P.O. Box 7968
Madison, WI 53707-7968
www.tricare-overseas.com 
Eurasia-Africa
Non-Active Duty Claims
TRICARE Overseas Program
P.O. Box 8976
Madison, WI 53708-8976
www.tricare-overseas.com
Latin America & Canada
Non-Active Duty Claims
TRICARE Overseas Program
P.O. Box 7985
Madison, WI 53707-7985
www.tricare-overseas.com 
Pacific
Non-Active Duty Claims
TRICARE Overseas Program
P.O. Box 7985
Madison, WI 53707-7985
www.tricare-overseas.com 

Last Updated 10/15/2026