Defense Enrollment Eligibility Reporting System
You must be registered in the Defense Enrollment Eligibility Reporting System(DEERS) A database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as directed by the DoD, and their family members. You need to register in DEERS to get TRICARE. to get your TRICARE benefit.
- Sponsors are automatically registered in DEERS.
- Sponsors must register eligible family members.
If both parents are service members, choose one to be listed as each child’s sponsor in DEERS.
How To Update DEERS
Adding or Removing Family Members
Only sponsors can add or remove family members:
Updating Your Contact Information
Contact information includes your address, email addresses, and phone numbers. Family members can update contact information after they’re registered in DEERS.
- Online: Log into ID Card Online, then select “My Profile”
- Phone: Call 800-538-9552 (TTY/TDD: 866-363-2883).
- Fax: Send updates to 800-336-4416 (primary) or 502-335-9980 (alternate)
- Mail:
- DMDC/DEERS Support Office
Attn: COA
400 Gigling Rd.
Seaside, CA 93955-6771
Note: Addresses must be a physical address. P.O. boxes can’t be used.
Adding and Correcting Social Security Numbers
| Sponsors (Not Retired) |
- You’ll update your SSN with your personnel office.
- Your personnel office will report the correct SSN to DEERS and update your record.
|
| Sponsors (Retired) |
- First, get your SSN changes approved by your personnel office. Your personnel office will send the change to the Defense Finance and Accounting Office through existing processes.
- You must present the required identity documents and your Social Security card to the personnel office.
- If you aren’t paid by DFAS, contact your service personnel office to start the process. They’ll report the changes to DFAS.
|
| Family Members |
- You’ll update your SSN at a local ID Card Office.
- Call first to make an appointment to find out what documents you need to bring with you.
|
When You Should Update DEERS
Update DEERS whenever you have a change. This list isn’t all-inclusive:
Remember to change your address and other personal information with your regional contractor if you’re enrolled in one of these plans:
- TRICARE Prime options (except the US Family Health Plan)
- TRICARE Select
- TRICARE Reserve Select
- TRICARE Retired Reserve
- TRICARE Young Adult
Why You Should Update DEERS
Up-to-date DEERS records
are vital to accessing your TRICARE benefit. It’s critical to keep your DEERS
information up to date so you and your family can use TRICARE.
Errors in DEERS can
cause problems with claims, authorization letters for referrals, and delivery
of home delivery prescriptions. It’s also important to keep your information in
DEERS up to date so you don’t miss important information and enrollment
deadlines.