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Facility Information

Joint Base Lewis-McChord, Washington

Madigan Army Medical Center
9040A Jackson Avenue
Tacoma, WA 98431-1100

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Main Phone: 1-253-968-1110

Hours: Clinical Services: Monday - Friday: 7:30 a.m. - 4:30 p.m.
Closed weekends and Federal Holidays
Call 1-800-404-4506 for all appointments.
PCM Assignment Changes, call your Primary Care Clinic

Making an Appointment

Phone Number: 1-800-404-4506

Public Information: Call 1-800-404-4506 for all appointments.
Appointing Hours:
Monday - Friday: 6:00 a.m. - 8:00 p.m.
Saturday and Sunday: 7:00 a.m. - 3:30 p.m.
After your appointment, please remember to complete a patient satisfaction survey that you will receive by mail.

You may be able to make an MTF appointment online. Learn More >>

Additional Information

Advice Line: Call the Nurse Advice Line at 1-800-TRICARE (874-2273), Option 1 to talk to a nurse who can answer health-related questions or use secure messaging with assigned healthcare team via Call the Puget Sound Military Appointing Center at 1-800-404-4506 or Madigan Referral Management Center at 253-968-1145, option # 5 if you have questions about a referral for specialty care.

After Hours Care: (Urgent Care) Call the Madigan provider-on call service at the following numbers:
Family Medicine Clinc: 1-253-968-0770
Internal Medicine Clinic: 1-253-968-2462
Pediatrics Clinic: 1-253-968-3066
McChord Family Medicine Clinic: 1-253-982-5601
Puyallup Medical Home Clinic: 1-253-477-5053
South Sound Medical Home (Olympia): 1-253-477-5149
Okubo Soldier Clinic: 1-253-966-1991
Allen Soldier Centered Medical Home: 1-253-967-0878
Winder Family Medicine Clinic: 1-253-477-0800

In Case of an Emergency: If you have an emergency, go to the nearest emergency room or call 911. To learn more, visit


  • Allergy
  • Audiology / Speech Pathology
  • Blood Donor Center
  • Cardiology
  • Chiropractics
  • Clinical Psychology
  • Community Health
  • Dental
  • Dermatology
  • Developmental Pediatrics
  • Dietetics
  • Emergency Services
  • Family Advocacy
  • Family Health
  • Family Medicine
  • Gastroenterology
  • Health Promotion
  • Immunizations
  • Infectious Disease
  • Internal Medicine
  • Mental Health
  • Neonatology
  • Nephrology
  • Neurology
  • Nuclear Medicine
  • OB/GYN
  • Obstetrics and Newborn Services
  • Occupational Health
  • Occupational Therapy
  • Ophthalmology
  • Optometry
  • Orthopedics
  • Otolaryngology (ENT)
  • Pediatric Specialist
  • Pediatrics
  • Perinatology
  • Physical Medicine
  • Physical Therapy
  • Podiatry
  • Population Health (wellness)
  • Psychiatry
  • Psychology
  • Pulmonology
  • Social Work
  • Substance Abuse
  • Surgery
  • Traumatic Brain Injury
  • Urology


Phone: 1-253-968-2999

Pharmacy Hours: Monday - Friday: 8:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - 5:00 p.m.
Closed Sundays and Federal Holidays
Training Holidays, 8:00 a.m. - 4:00 p.m.

Pharmacy Information: Refill requests must be made three days prior to pickup. Military ID card required when picking up prescriptions for all patients ages 10 yrs and older. Turn in unwanted drugs to Madigan's outpatient pharmacy or visit for home disposal instructions.

Accepts electronic prescriptions from civilian providers.

Drug Take Back Options
If you need to dispose of any drugs or controlled substances, you can:

  • Drop them in a secure receptacle
Order Refills Online

Last Updated 7/13/2020