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Emergency Procedures in Place Due to Hurricane Maria


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Emergency Prescription Refills

State Counties Through
Puerto Rico All counties. 12/06/17
US Virgin Islands All counties. 10/09/17

To get an emergency refill, take your prescription bottle to any TRICARE retail network pharmacy. To find a network pharmacy:

If possible, visit the pharmacy where the prescription was filled.

  • If you use a retail chain, you can fill your prescription at another store in that chain.
  • If your provider is available, he or she may call in a new prescription to any network pharmacy.
  • You can request assistance at another pharmacy, but it's at that pharmacy's discretion to help you.

Referral Requirement Waived

In the locations below, TRICARE beneficiaries can seek care from any TRICARE authorized provider.  In addition, any beneficiary can go to any TRICARE authorized hospital or medical facility without any referral. Even if the hospital or provider is outside of the network.  This is in effect until the 6th of December 2017.

 NH Guantanamo Bay 
 Havana, Cuba 
 USCG Clinic San Juan 
 US Virgin Islands 
 Puerto Rico
 AHC Ft. Buchanan 
 Dominican Republic 
 USCG Clinic AS Borinquen 

Durable Medical Equipment

If you need durable medical equipment replaced, TRICARE or ECHO may be able to help with replacements when the item is lost or damaged.  Contact your managed care support contractors for more information.

Last Updated 10/3/2017