Your PCM provides all routine, non-emergency, and urgent health care. If they can't provide the care, they will refer you to a specialist.
If you don't get a referral from your PCM, it's called point-of-service. By using point-of-service, you'll pay higher out-of-pocket costs, including a deductible which doesn't count toward your annual catastrophic cap.
Search your region's provider directory to find a new PCM near you. Call first to see if they are accepting new patients.
Mail a TRICARE Prime Enrollment, Disenrollment and PCM Change Form to your regional contractor with the new PCM's name and address (mailing address is found on Page 3 of the form). You only need to complete the part of the form related to the PCM change.
The change is effective when your regional contractor processes the PCM change. You'll get a letter with your new PCM's name and telephone number. Write this information on the back of your enrollment card.
Last Updated 11/29/2017
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