Technical Help
Having problems logging into a partner website? Find the right technical help contacts below.
Medical and General
Dental and Pharmacy
| United Concordia (TRICARE Dental Program) |
CONUS50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands Toll Free: 844-653-4061
OCONUSAreas outside of the 50 United States, the District of Columbia, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands Toll Free: 844-653-4060
United Concordia TDD/TTY service for the hearing impaired: 711
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| United Concordia (Active Duty Dental Program) |
CONUS: 1-866-984-2337
OCONUS: 1-844-653-4058
addpcs@ucci.com
Website
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| Express-Scripts (Pharmacy) |
1-877-363-1303 (Beneficiary Technical Assistance)
1-800-711-5672 (Website Technical Assistance)
DOD.customer.relations@express-scripts.com
FAQs
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Claims
| Wisconsin Physician's Service (TRICARE For Life Claims) |
1-866-773-0404
Monday through Friday 7 a.m. to 10 p.m. CST
1-866-773-0405 (TDD)
Login Assistance
FAQs
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| East and West RegionAlaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excludes Rock Island arsenal area), Kansas, Minnesota, Missouri (except St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (southwestern corner including El Paso), Utah, Washington and Wyoming. |
1-800-444-5445 (East Web Help Desk)
1-800-440-3114 (West Web Help Desk)
1-800-259-0264 (West EDI Provider Help Desk)
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