TRICARE Prime & Prime Remote Travel Reimbursement Claims

Once you have a referral for specialty care that qualifies for the Prime and Prime Remote Travel Benefit, follow these steps:

Step 1: Call Your Prime Travel Office

  • East: 1-800-444-5445
  • West: 1-800-449-6408
  • Coast Guard: 1-800-9HB-AHBA (1-800-942-2422)

Step 2: Make Your Travel Arrangements and Go to Your Appointment

Book the least expensive travel option. You can choose any mode of transportation you want, but you’ll only be reimbursed up to the most cost effective amount to the government.

Step 3: Submit Your Travel Documents

Select your region for specific travel forms and instructions:

Your invoices and receipts must:

  • Be in the name of the person submitting the travel claim (patient or non-medical attendant)
  • Show valid inclusive dates, billing itemization (e.g. room and tax rate per day), and payment in full (zero balance)
  • Show form of payment (cash, check, credit/debit card, etc.)

Your claims must have all the necessary documentation, including:

  • Itemized receipts
  • Proof of appointment attendance
  • Non-medical attendant letter, when necessary
  • Active duty or civilian organizational memos, when necessary
  • Signed and completed claim form (DD 1351-2/3)

If your claim doesn’t have all the necessary documentation, we will consider it incomplete and hold it until you provide it.

Last Updated 12/13/2017