Your Contacts

Pharmacy Claims

Express-Scripts, Inc.
Stateside: 1-877-363-1303
Overseas: 1-866-275-4732
(where toll-free service is established)

Express Scripts Website


East Region Claims

TRICARE East RegionAlabama, Arkansas, Connecticut, Delaware, the District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa (Rock Island area), Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri (St. Louis area), New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas (excluding El Paso area), Vermont, Virginia, West Virginia, and Wisconsin. claims

PO Box 7981

Madison, WI 53707-8923

Check Claim Status


West Region Claims

TRICARE West RegionAlaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excludes Rock Island arsenal area), Kansas, Minnesota, Missouri (except St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (southwestern corner including El Paso), Utah, Washington and Wyoming.
Claims Department
P.O. Box 202112
Florence, SC 29502-2112

1-844-866-WEST (9378)

Check Claim Status


Overseas Claims

Claims Addresses
Secure Claims Portal


TRICARE For Life Claims

(In the U.S. & U.S. Territories)

WPS TRICARE For Life
P.O. Box 7890
Madison, WI 53707-7890

Check Claim Status


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Denied Claims

A claim may be denied for several reasons. Many times it's a simple error that you (if you submitted the claim) or your provider made when submitting the claim. See Claim Filing Tips for a list of common mistakes.

  • If your claim is unpaid or denied, contact your claims processor. See the right side of page for contact information. 
  • If your claim was denied because of incorrect filing, correct the error and resubmit the claim to your claims processor. 
  • If you believe your claim was inappropriately denied, in whole or in part, you or another appropriate party may file an appeal

For help at any time, please contact your claims processor.

Last Updated 9/3/2019