Types of Care
Types of Care
You'll have different access standards and rules for the type of care you need:
| Emergency Care |
|
| Urgent Care |
- Urgent care is care needed for conditions such as a sprain, sore throat or rising temperature.
- You can expect to get an urgent care appointment within 24 hours (1 day), even if you are traveling.
|
| Routine Care |
- Routine (primary) care includes general office visits for the treatment of symptoms, chronic or acute illnesses and diseases and follow-up care for an ongoing medical condition.
- You can expect to receive a routine care appointment within 1 week (7 days).
|
| Specialty Care |
- You can expect to get a specialty care appointment within 4 weeks (28 days).
|
| Preventive Care |
- Preventive services are health screenings, tests and examinations.
- You'll usually get these during regular office visits.
- You can expect to get an appointment within 4 weeks (28 days).
|