Getting Care on Terminal Leave

You'll stay enrolled in your Prime option until you separate or retire. If you have any changes in your medical status, you must report it to:

  • The transition point personnel
  • Your TRICARE Prime enrollment site
When You Have A Your Prime Enrollment Site Is
Military PCM The military hospital or clinic where you're enrolled 
Civilian PCM
Military Medical Support Office (MMSO) at Defense Health Agency (DHA), Great Lakes

Military Hospitals and Clinics

  • You can get care in any military hospital or clinic
  • You continue to have the first priority for care

Urgent Care

Routine Care

Routine medical care is only authorized when it's:

  • Part of your active health care needs
  • Pre-planned and pre-authorized with your enrollment site

Veterans' Affairs (VA) Facilities

If you live near a VA medical facility, you can get routine or urgent care at that facility.

  • You must have a referral from your PCM
  • Coordinate with your enrollment site for a single authorization for your entire span of terminal leave
  • The authorization won't include authorization for any non-VA care


If you stay overseas on terminal leave and you need urgent care in the overseas civilian network, you must have a referral and authorization from the military hospital or clinic where you are enrolled or from the TRICARE Overseas Program contractor, International SOS.

If traveling or returning to the United States while on terminal leave, you should contact International SOS for a referral and authorization to a TRICARE-authorized providerAn authorized provider is any individual, institution/organization, or supplier that is licensed by a state, accredited by national organization, or meets other standards of the medical community, and is certified to provide benefits under TRICARE. There are two types of TRICARE-authorized providers: Network and Non-Network. DS. Call your Regional Call Center toll-free from the United States for assistance:

  • Eurasia-Africa: 1-877-678-1207
  • Latin America & Canada: 1-877-451-8659
  • Pacific
    • Singapore: 1-877-678-1208
    • Sydney: 1-877-678-1209
Looking to book an appointment online at a military hospital or clinic? Visit the Secure Patient Portal for more information.

Last Updated 12/8/2022