Service Point of Contact
Your Service Point of Contact (SPOC):
- Reviews requests for specialty and inpatient care to determine how it might affect your fitness-for-duty.
- Decides if you will get care at a military hospital or clinic or from a civilian provider.
The SPOC will make this determination based on current service-specific guidelines and clinical standards and will ensure your medical care related to your fitness-for-duty is covered. If the SPOC determines there is no impact on fitness-for-duty, he or she will refer you to a civilian specialist for the care.
- Department of Defense SPOCs (Army, Air Force, Navy, & Marine Corps) are located at the Military Medical Support Office (MMSO) at Defense Health Agency, Great Lakes.
- U.S. Public Health Service and National Oceanic and Atmospheric Administration SPOCs are located at the Medical Affairs Branch of the Office of Commissioned Corps Support Services.
- U.S. Coast Guard personnel should call the Coast Guard Benefits Line.
Looking to book an appointment online at a military hospital or clinic? Visit the Secure Patient Portal for more information.
Last Updated 12/8/2022
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