Service Point of Contact
Your Service Point of Contact (SPOC):
- Reviews requests for specialty and inpatient care to determine how it might affect your fitness-for-duty.
- Decides if you will get care at a military hospital or clinic or from a civilian provider.
The SPOC will make this determination based on current service-specific guidelines and clinical standards and will ensure your medical care related to your fitness-for-duty is covered. If the SPOC determines there is no impact on fitness-for-duty, he or she will refer you to a civilian specialist for the care.
- Department of Defense SPOCs (Army, Air Force, Navy, & Marine Corps) are located at the Defense Health Agency, Great Lakes (formerly known as MMSO).
- U.S. Public Health Service and National Oceanic and Atmospheric Administration SPOCs are located at the Medical Affairs Branch of the Office of Commissioned Corps Support Services.
- U.S. Coast Guard personnel should call the Coast Guard Benefits Line.
Last Updated 1/4/2019