We deliver more than 97% of prescriptions filled through home delivery in less than a week.
Sometimes your prescription can’t be filled because we need clarification. In these cases, Express Scripts will contact you or your provider.
To avoid problems, you can:
When a drug isn’t covered by TRICARE, Express Scripts will send you a letter and return your prescription.
If you're not sure if your prescription is covered, you can:
If you feel there is an error with your prescription return or denial, call 1-877-363-1303 to speak to a Patient Care Advocate.
Last Updated 4/5/2016
(where toll-free service is established)
Express Scripts Website
View More Contacts