Skip to main content

Covered Services

Learn more about what we cover -
including health, dental, and pharmacy.

Generic Drugs

Generic drugs are just as potent, pure, safe, and reliable as brand name drugs. The Food and Drug Administration (FDA) requires that all generic drugs pass strict testing to prove they are the same.

If prescribed a brand-name drug, you'll get a generic substitute unless:

  • There isn't a generic substitute
  • Express Scripts approves use of the brand name drug  

Express Scripts may approve a brand name drug if your doctor:

  • Completes a clinical review that says the brand name drug should be used instead of the generic drug
  • Calls 1-866-684-4488 to request the brand name drug for you

For more information about generic drugs, visit the FDA's website.

Did you know?

Generics work just as well as brand name drugs, are available at military pharmacies, Home Delivery and network pharmacies and they cost a lot less!

Last Updated 3/23/2016

contact Your Contacts

Express Scripts, Inc.

Stateside: 1-877-363-1303
Overseas: 1-866-275-4732
(where toll-free service is established)

Express Scripts Website

View More Contacts