Filing Claims

Effective May 1, 2017, United Concordia will assume responsibility for administering the TRICARE Dental Program, replacing the outgoing dental contractor, MetLife. You can enroll for dental coverage now through the Beneficiary Web Enrollment website. 

Participating network dentists will file claims for you, but you may need to file a dental claim if you see a non-network dentist.

When you submit your claim, you must include:

  • Your completed claim form
  • Your sponsor's Social Security Number or DoD Benefits Number
  • Your dentist bill or statement of charges, if it isn’t on your claim form
  • Any supporting documents
  • For orthodontia: Non-Availability and Referral Form

Claims filed more than a year after the date of service will be denied.


Complete the CONUS Claim Submission Document

Mail or fax it to MetLife:

TRICARE Dental Program
P.O. Box 14181
Lexington, KY 40512

Fax: 1-855-763-1333

Complete the OCONUS Claim Submission Document

Mail or fax it to MetLife:

TRICARE Dental Program
P.O. Box 14182
Lexington, KY 40512

Fax: 1-855-763-1334

If you need help with your overseas claim, send an email to

Dental Claims are Different than Medical Claims

Medical claims are:

Last Updated 3/23/2017

contact Your Contacts

CONUS: 1-855-638-8371
OCONUS: 1-855-638-8372
TDD/TTY: 1-855-638-8373

United Concordia

CONUS: 844-653-4061 
OCONUS: 844-653-4060 
OCONUS Toll: 717-888-7400

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