Update How Humana Military Can Reach You (East Region)


This article contains information specific to beneficiaries living in the East RegionAlabama, Arkansas, Connecticut, Delaware, the District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa (Rock Island area), Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri (St. Louis area), New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas (excluding El Paso area), Vermont, Virginia, West Virginia, and Wisconsin.. Check the map to find your region.

Did you know you can choose how Humana Military contacts you? You can visit beneficiary self-service at the Humana Military website. Just add or update your email address and phone number in communication preferences. You can add a mobile number and opt-in to receive text message alerts. To receive alerts, you must give us consent to reach you.

Why should you update your preferences to receive texts and emails? This way, Humana Military can keep you informed more quickly.

Need help updating your preferences? You can watch a short tutorial on registering for self-service. This video will guide you through the short and easy steps.

Check out the My Access section. You can learn about other self-service features, including:

  • Making payments
  • Viewing claims
  • Verifying eligibility
  • Checking referral status
  • Sending secure messages to beneficiary care representatives

Last Updated 11/22/2022