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Moving? Transfer Your Prime Enrollment with Just a Phone Call


Frequent moves can be frustrating for active duty families. TRICARE gives you one less thing to worry about with Moving Made Easy. Now, whether stateside or overseas, you can transfer enrollment with just one phone call to your new location.  You don't need orders; there are no waiting lists and no forms to complete. When you get to your new duty station, just pick up the phone and call your contractor.  

Moving Made Easy makes sure beneficiaries with special medical needs and complex medical conditions are identified as soon as possible to ensure a smooth transition and continuing care. 

If your family uses the Extended Health Care Option Program (ECHO), your current contractor will notify your new contractor of all civilian care, establish a new case manager or point of contact and coordinate all transfer requests. Your current contractor will also provide ECHO eligibility and get clinical information from your providers. They will also share your Exceptional Family Member Program (EFMP) enrollment, cap amounts paid and current authorizations. 

When you arrive at your new duty station, your new contractor should have all of your information. If you or family member needs care within 30 days of arriving at your new location, your former contractor will work with the local military hospital for care, including arranging network care if required. 

If you need care while traveling, you can use urgent care without an authorization. The Urgent Care Pilot program allows Prime beneficiaries two visits to a network or TRICARE-authorized providerAn authorized provider is any individual, institution/organization, or supplier that is licensed by a state, accredited by national organization, or meets other standards of the medical community, and is certified to provide benefits under TRICARE. There are two types of TRICARE-authorized providers: Network and Non-Network. without a referral or prior authorization. For a list of all eligible providers, visit the TRICARE website. 

Last Updated 10/26/2017