| Defense Health Agency |
Defense Health Agency
Appeals, Hearings and Claims Collection Division
16401 E. Centretech Parkway
Aurora, CO 80011-9066
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| East RegionUnder the new regional contracts, the East Region is a merger of the North and South Regions and includes: Alabama, Arkansas, Connecticut, Delaware, the District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa (Rock Island area), Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri (St. Louis area), New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas (excluding El Paso area), Vermont, Virginia, West Virginia, and Wisconsin. |
Prior Authorization Appeals
Humana Military Healthcare Services
P.O. Box 740044
Louisville, KY 40201-9973
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| West RegionAlaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excludes Rock Island arsenal area), Kansas, Minnesota, Missouri (except St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (southwestern corner including El Paso), Utah, Washington and Wyoming. |
Health Net Federal Services, LLC
Claims Appeals
P.O. Box 8008
Virginia Beach, VA 23450-8008
Fax: 1-844-802-2527
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| Overseas |
International SOS Assistance, Inc.
Reconsideration/Grievances Department
P.O. Box 11570
Philadelphia, PA 19116 USA
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| TRICARE For Life (U.S. & Territories) |
U.S. and U.S. Territories:
WPS-TRICARE For Life
Attn: Appeals
P.O. Box 7490
Madison, WI 53707-7490
All Other Overseas Areas:
International SOS Assistance, Inc.
Reconsideration/Grievance Department
P.O. Box 11570
Philadelphia, PA 19116 USA
Email: TOPGlobalQualityAssu@internationalsos.com
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| Pharmacy |
Express Scripts, Inc.
P.O. Box 60903
Phoenix, AZ 85082-0903
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