You can file two types of complaints:
You can file an appeal when you don't agree with a decision made about your benefit. The appeal process is different based on the benefit issue. Depending on your issue, you can file a:
If your care is denied, you will receive a letter with details about how to file your appeal.
You can file a grievance when:
The grievance may be against any member of your health care team. This includes your TRICARE doctor, your contractor, or a subcontractor.
A sponsor, parent, guardian, or other representative may file on behalf of a dependent child. >>Learn more
Last Updated 1/19/2017