South Region TRICARE Customer Service: (800) 444-5445
Monday-Friday, 8 a.m. to 6 p.m.
TTY and IVR also available
Automated System (IVR) Guide
Currently, TRO-South offers the following briefings:
- Health care benefit before & during activation and after deactivation for Reserve/Guard members and their families:
- For an Internet briefing: Register here
- For a special event or group, contact our Marketing & Education Department at (800) 554-2397. Weekend briefings can be arranged to accommodate your group.
If you have questions, please call (800) 554-2397.
Direct2U Internet Live Briefings uses the Internet at your location to conduct TRICARE briefings by technical/subject matter experts in an interactive, "live" forum. Each one-hour presentation allows plenty of time to answer beneficiary questions. All that is needed for your organization to participate is a computer with a broadband Internet connection and a speakerphone. Note: You may need additional equipment such as a screen and projector to show the presentation to a large audience. Each linked email address can have an unlimited number of participants viewing the presentation in their audience.