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TRO North Staff Directory

1700 N. Moore, Suite 1200
Arlington, VA 22209
1-866-307- 9749 (Toll Free)
FAX: 703-696-5216  DSN 425 -

CUSTOMER SERVICE (703)588-1850

Position Telephone
Chief Communications &
Customer Service Branch
1850
Beneficiary Counseling Assistance Coordinators 1850
Marketing & Education 1875


PROGRAM OPERATIONS (703)588-

Position Telephone
Customer Service Branch 1850
Prime Travel Benefit 1860
TRICARE Prime Remote 1860
TRICARE Standard 1860
Reserve/Guard BCAC 1880
Enrollment 1873
Network Adequacy 1871
Non-Catchment Area Benefits Administration Branch 1865
HIPAA/Privacy Officer 1869
Coast Guard Liaison 1881
Physical/IT Security Officer 1881
VA Liaison 1882
Chief, Program Operations 1860


BUSINESS OPERATIONS (703)588-

Position Telephone
Chief, Business Operations 1810


CLINICAL OPERATIONS (703)588-

Position Telephone
Chief, Clinical Operations 1830


CONTRACT OPERATIONS (703)588-

Position Telephone
Contract Operations 1840


REGIONAL DIRECTOR'S OFFICE (703)588-

Position Telephone
Regional Director 1800
Chief Operations Officer 1800
Senior Adv and Asst 1800




TRO-N Customer Service
Disaster Information
Reserve Component Information Briefings
TRICARE Prime Travel Benefit
TPR Request Forms
CRSC Travel Benefits
MHS Staff Training and Education