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Defense Health Agency

"On October 1, 2013, the Department of Defense established the Defense Health Agency (DHA) to manage the activities of the Military Health System. These activities include those previously managed by TRICARE Management Activity (TMA), which was disestablished on the same date. During the next several months, all TMA websites will change to reflect the new DHA. We appreciate your patience during this transition."

Personnel Security Branch


The contracting company’s Facility Security Officer (FSO) is the main point of contact for personnel who require a background investigation. TMA contactors should contact their company FSO for any questions they may have regarding the status of their background investigation.

As of October 1, 2009, DoD transitioned to the Electronic Questionnaires for Investigations Processing (e-QIP) for the processing of investigative Standard Forms (SF’s) to include SF85 (Questionnaire for Non-Sensitive Positions), SF85P (Questionnaire for Public Trust Positions), and SF86 (Questionnaire for National Security Positions). E-QIP is a web-based automated system managed by the Office of Personnel Management (OPM), which facilitates the processing of SF’s for background investigations.

Effective January 1, 2010, all requests for background investigations shall be submitted to OPM electronically in e-QIP. Contractor personnel in a designated ADP/IT-II position without the appropriate background investigation may be granted an interim DoD CAC for access to DoD IT systems upon confirmation of a favorable advance fingerprint check, favorable advance NAC results and an initiated background investigation in e-QIP.

The contracting company designated FSO and alternate FSO are allowed to initiate e-QIP requests in TMA’s e-QIP program for their personnel who require a background investigation.

Contracting Officer Representatives (COR’s) or FSO’s who need access to e-QIP should contact the TMA e-QIP Agency Help Desk at (703) 681-6508 or e-mail:


The TMA PSB Review Guidelines for SF86 was developed to assist e-QIP users with Reviewer and Approver roles in TMA’s e-QIP Program.


FSO’s must research a person’s background investigation prior to initiating an e-QIP request in accordance with DoD 5200.2R, Personnel Security Program. The action avoids unnecessarily investigating an individual who already has a reciprocal investigation which meets HSPD-12 requirement for access to TMA/DoD network and facilities, and to reduce additional agency costs for background investigations.

PSB is aware that not all contract company FSO’s have the capability of checking background investigations (JPAS access) and currently supports these FSO’s.

Prior to requesting a personnel background investigation through e-QIP, the FSO should fax a spreadsheet to PSB at (703) 681-6509 with the individual’s first name, middle name, last name, date of birth, place of birth, and social security number. PSB will conduct the background investigation check for any reciprocal investigation, and notify the FSO with the results.


It is mandatory for FSO’s to notify TMA PSB when a contractor working under a TRICARE contract, resigns or terminates from their company or from working under a TRICARE contract. The FSO should specify in their notification the date the contractor resigned/terminated the contract, and if the contractor has an investigation scheduled with OPM, or an investigation closed, but pending DISCO’s adjudication.

If an e-QIP request was submitted and the request has not yet been submitted to PSB for review and approval, the FSO may cancel the request and notify PSB of the cancellation. If the request was already sent to PSB for review and approval, the FSO should provide PSB with the e-QIP request number and request for PSB to cancel.