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Medical Claims

In most cases, your provider will file your medical claims for you and you'll receive an explanation of benefits detailing what was paid.

Sometimes, you'll need to file your own claims (i.e. when traveling or getting care from a non-participating provider). If you do, send your claim form to TRICARE as soon as possible after you receive care. The sooner your claim and other paperwork are received, the sooner you or your provider will be paid.

  • In the U.S. and U.S. territories, claims must be filed within one year of service.
  • In all other overseas areas, claims must be filed within three years of service.

You'll be reimbursed for TRICARE-covered services at the TRICARE allowable amount. This amount won't include any copayments, cost shares or deductibles.

There are special rules for filing claims if you're involved in an accident with possible third-party liability.

If you need assistance at any time or if your claim is denied, contact your regional contractor.

Claims for Same-Sex Spouses

Once your spouse shows as eligible for benefits in the Defense Enrollment Eligibility Reporting System (DEERS), he or she can file claims for care received:

  • On or after June 26, 2013—if married before June 26, 2013, or 
  • Back to the date of eligibility in DEERS—if married after June 26, 2013.

Last Updated 1/22/2014

contact Your Contacts
North-Health Net

1-877-TRICARE
(1-877-874-2273)

www.hnfs.com
South-Humana Military

1-800-444-5445

Humana-Military.com
West-UnitedHealthcare

1-877-988-WEST
(1-877-988-9378)

www.uhcmilitarywest.com
Overseas-International SOS

Country-specific toll-free numbers

www.tricare-overseas.com
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