West Region Transitions April 1
FALLS CHURCH, Va. – TRICARE beneficiaries in the West Region will get their TRICARE coverage from a new contractor, UnitedHealthcare Military & Veterans, starting April 1, 2013. By now, all West Region beneficiaries should have been notified by mail of the change.
UnitedHealthcare sent Welcome Packets to beneficiaries in February and March with information about their enhanced services, any actions they need to take and contact information should they have any questions. These packets were also sent to TRICARE For Life (TFL) beneficiaries in the West Region to notify them of the change. However, TFL beneficiaries need to take no action related to the transition. Wisconsin Physician Services (WPS) remains the TFL contractor, providing service to TFL beneficiaries across all TRICARE regions.
West Region beneficiaries with questions about their health care can contact UnitedHealthcare at 1-877-988-WEST or visit the UnitedHealthcare website at www.uhcmilitarywest.com.
The TRICARE Regional Office-West is working closely with UnitedHealthcare to ensure the continued delivery of quality health care and customer satisfaction during the transition. Both are committed to supporting military families and look forward to providing the information and assistance to help beneficiaries maximize their TRICARE health care benefits.