The North Region includes Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa (Rock Island area), Kentucky (except Fort Campbell), Maine, Maryland, Massachusetts, Michigan, Missouri (St. Louis Area), New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin.
Health Net Federal Services, LLC (Health Net) is the North Region contractor and provides the following services to you:
- Manages the North Region Provider Directory
- Operates toll-free customer service call centers
- Manages enrollment, authorization and claims processing for:
- TRICARE Prime
- TRICARE Prime Remote
- TRICARE Standard and Extra
- TRICARE Reserve Select
- TRICARE Retired Reserve
- TRICARE Young Adult
- Distributes marketing and educational materials
Register with Health Net for secure services (i.e. pay bills; check referrals, authorizations and claims; etc.). Health Net works closely with the TRICARE Regional Office-North (TRO-North) to manage the TRICARE benefit at the local level. Send an email message to the TRO-North if you have questions, comments, or issues about your benefit or about the services provided by Health Net.
Health Net does not provide customer service or support for TRICARE For Life, the US Family Health Plan or for pharmacy or dental benefits.