TRICARE Prime

TRICARE Prime is available in Prime Service AreasGeographic areas in the United States where we offer TRICARE Prime. We created Prime Service Areas to ensure medical readiness of the active duty force by augmenting the capability and capacity of military hospitals and clinics. Prime Service Areas were also built around the Base Realignment and Closure (BRAC) sites.. To see if you live in a Prime Service Area, you can:

If you don’t live in a Prime Service Area, visit the Plan Finder to learn about your options.

Step 1: Choose a Primary Care Manager (PCM)

You may select a military or network provider as your PCM. If you don't list a PCM on your enrollment form, we will select one for you.

Military Provider

You may have to enroll at a military hospital or clinic if you live within the facility's enrollment area.

Network Provider

If you don’t have to enroll at a military hospital or clinic, you can select a network provider as your PCM.

Step 2: Complete the Enrollment Application

  • Enroll all family members on one enrollment form
  • Send enrollment fees (if applicable) with your enrollment form
  • If you have questions or if you have special cirmcumstances, call your regional contractor first to discuss your options.
Online*

Go to the Beneficiary Web Enrollment website:

  • Click the red "Log On" link at the top of the page
  • Select the “Medical” tab to enroll
Phone

Call your regional contractor:

  • North—Health Net: 1-877-874-2273
  • South—Humana Military: 1-800-444-5445
  • West—UnitedHealthcare: 1-877-988-9378
Mail

Mail your enrollment form to your regional contractor. The address is on the form.

* You can only enroll online if you live in a Prime Service Area. You need a Common Access Card (CAC), DFAS (MyPay) Account, or a DoD Self-Service Logon to log in to the Beneficiary Web Enrollment website.

Step 3: Get Started with TRICARE Prime

You'll be notified by your regional contractor when your enrollment is processed. Once enrolled, you can log in to MilConnect to download your enrollment card and get your PCM’s name and telephone number.

Go Paperless!

If you’re registered on MilConnect, you can sign up to get eCorrespondence. When you do, we’ll notify you by email when your enrollment is active and you can download your enrollment card.

Last Updated 8/6/2014

contact Your Contacts
North-Health Net

1-877-TRICARE
(1-877-874-2273)

North Region Website


South-Humana Military

1-800-444-5445

South Region Website


West-UnitedHealthcare

1-877-988-WEST
(1-877-988-9378)

West Region Website


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