Technical Help

Having problems logging into a partner website? Find the right technical help contacts below.

Medical and General

Health Net (North) 1-800-477-8227 (Beneficiary Log in)

1-877-874-2273 (General Questions)

1-800-440-3114 (Providers/Government Staff)

Maintenance Schedule
Humana Military (South) 1-800-444-5445

Phone Shortcuts 
UnitedHealthcare (West) 1-877-988-9378

Help Pages 
International SOS (Overseas) Your number depends on your location:
http://www.tricare-overseas.com/contact-us/

Grievances, Complaints, and Compliments: TOPGlobalQualityAssu@internationalsos.com

FAQs
DMDC/DEERS/Milconnect 1-800-477-8227 (Technical Support)

1-800-538-9552 (Benefits Support)

FAQs
 TOL (TRICARE Online) Your number depends on your location:
  • United States 1-800-600-9332
  • Belgium 0800-72115
  • Germany 0800-1011129
  • Greece 00800-12-5629
  • Guam 1-866-637-8725
  • Italy 0800-782407
  • Japan 00531-1-20743
  • Korea (U.S. Army) 550-6474
  • Korea (All Other) 00798-14-800-5242
  • Netherlands 0800-0228847
  • Panama 001-800-507-1669
  • Portugal 800-8-12305
  • Spain 900-951895
  • Turkey 00-800-151-1005
  • United Kingdom 08-005871786
Online Support Request

FAQs

Dental and Pharmacy

Delta Dental (TRICARE Retiree Dental Program)  1-888-838-8737 (Customer Service, 24 hours automated)

1-866-847-1264 (TTY/TDD)

1-866-721-8737 (International, AT&T USA Direct Access)
Customer Service available Monday through Friday excluding holidays 8:00 a.m. to 8:00 p.m., Eastern Time.

1-844-825-8111 (Dental Offices, 24 hours automated)

Customer Service Form

Dentist Inquiry Form

Delta Dental FAQs

Mobile App FAQs 
MetLife (TRICARE Dental Program)  Enrollment and Billing:

1-855-638-8371 (Continental United States)

1-855-638-8372 (Outside of Continental United States)
United Concordia (Active Duty Dental Program)  1-888-286-8454

addpcs@ucci.com

Tutorial
Express-Scripts (Pharmacy) 1-877-363-1303 (Beneficiary Technical Assistance)

1-800-711-5672 (Website Technical Assistance)

DOD.customer.relations@express-scripts.com

FAQs

Claims

Wisconsin Physician's Service (TRICARE For Life Claims) 1-866-773-0404
Monday through Friday 7 a.m. to 10 p.m. CST

1-866-773-0405 (TDD)

Login Assistance

FAQs
MyTRICARE.com (Claims for North, South, and West Regions) 1-877-698-7422 (Web Help Desk- Registration, Passwords and XpressClaim)

1-877-334-2524 (EDI Help Desk North)

1-800-325-5920, then select option #2 (EDI Help Desk South and West)

Technical Help Form


FAQs

Last Updated 2/6/2017